Ijeoma Nwankpele holds a Master’s in Business Administration from Nexford University, a Customer Experience Professional, Masters in Industrial relations and Labor and Bachelor of Science in Agricultural Economics from the University of Ibadan.
She is a dynamic and strategic business leader with over 20 years of cross-industry experience in Corporate Account Management, Strategic Sales Operations, and Customer Experience Optimization across Telecommunications, Premium Fashion Retail, Garment Manufacturing, and Laundry Services. She has a proven track record of driving revenue growth, enhancing customer satisfaction, and transforming underperforming portfolios into profit centres. Adept at managing large teams (100+ staff), high-value inventories, and multimillion-dollar sales targets across diverse regions.
Renowned for formulating and executing sales strategies that align with overarching business objectives while maintaining a sharp focus on People, Performance, Productivity, and Profit. Demonstrated expertise in stakeholder engagement, business performance management, contract negotiation, market penetration, and retail portfolio optimization. A results-driven change agent with deep insights into B2B, B2G, and B2C ecosystems, known for building and nurturing strategic client relationships, improving key account performance, and institutionalizing scalable selling systems.
Combines strong leadership acumen with analytical thinking and emotional intelligence to lead high-performing teams, strengthen partner collaboration, and exceed growth targets. Poised to contribute strategic vision, operational excellence, and deep sector knowledge to drive sustainable business value.
